The HOPE NOW alliance has released a list of the toll-free service numbers for every alliance member as part of its initiatives to encourage distressed homeowners to get in touch with their servicers. This phone list represents over 90% of the servicers of the subprime market and over 80% of the prime market, the alliance notes.
In an effort to widely promote this list, the Leadership of the House Committee on Financial Services recently sent a ‘Dear Colleague’ letter ‘encourage[ing] Members and their staff to direct constituents with questions about their loans to contact their servicer directly using the numbers on the … list.’
The letter, signed by Committee Chairman Barney Frank, D-Mass.; Ranking Member Spencer Bachus, R-Ala.; Subcommittee Chair Maxine Waters, D-Calif.; and Ranking Member Shelley Moore Capito, R-W.Va., also promoted the 888-995-HOPE hotline.