Merchants Bank is now using Clarifire’s mortgage servicing software to streamline its loss mitigation processes.
A full-service bank with nationwide mortgage operations, Merchants Bank will use Clarifire to drive greater efficiency across its servicing organization and deliver more responsive, rapid results to borrowers.
“We’re always looking for ways to make our servicing operations more dynamic and scalable,” says Jerry Koors, president of Merchants Mortgage, a division of Merchants Bank, in a release. “Clarifire gives us the power and capabilities to move faster, reduce manual work, and ensure we’re providing a quality, consistent and modern experience for our homeowners.”
Clarifire is a SaaS-based workflow application with a workout underwriting engine that uses intelligent business rules to automate complex servicing processes.
As servicers prepare for increased delinquency activity due to borrower hardship and a changing regulatory landscape, Merchants Bank will leverage Clarifire’s smart process automation to streamline high-volume tasks, reduce operational risk, and adapt quickly to evolving industry and borrower demands.
“We’re proud to support Merchants Bank as it advances its automation strategy,” says Jane Mason, CEO of Clarifire. “With the right smart technology in place, organizations can do more than automate complexity—they can respond with flexibility, speed and confidence, no matter how the market or customer needs shift.”
Clarifire’s secure, seamless capabilities connect servicers, investors, agencies, borrowers, attorneys and other stakeholders in real time. The Clarifire Calculator, an underwriting engine, enables fast, accurate execution of current GSE and government workout programs—reducing cycle times and lowering costs across the board.
