In this newly created role, he will be responsible for leveraging the company’s special servicing capabilities and expertise to drive the growth of PHH’s sub-performing and non-performing servicing through strategic subservicing opportunities.
He will report directly to Scott Anderson, executive vice president and chief servicing officer.
“We are very excited to have Michael join our team. He brings a unique combination of executive leadership and extensive operational experience in default servicing with the skill set and industry credibility to drive business results,” comments Anderson. “With the continued downturn in the mortgage industry and broader recessionary environment, we believe our proven special servicing capabilities will create opportunities to support homeowners, clients and investors through a challenging mortgage cycle.”
Keaton most recently served as the chief servicing officer at Shellpoint Mortgage Servicing, which he joined in 2014. At Shellpoint, he was responsible for all aspects of the loan servicing lifecycle for 1.7 million loans under management.
Prior to joining Shellpoint, Keaton held several executive-level roles at Resurgent Capital Services between 2002 and 2014, including vice president of loan servicing, senior vice president of bankruptcy servicing and executive vice president of mortgage servicing and recovery. He began his career at Wendover Financial Services, where he spent more than 10 years and finished his tenure as vice president of default administration.