Tuesday, June 2, 2020
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From The Orb

Susan Sullivan: How to Keep Remote Workers Engaged

PERSON OF THE WEEK: The COVID-19 crisis has put a serious damper on the mortgage market but recent reports show that a...

Are Lenders Prepared For Potential Wave of HELOCs?

BLOG VIEW: If your institution provides home equity lines of credit (HELOC)s, now is the time to be proactive, not reactive. Due...

Grant McFarland: Why Lenders Must Invest in Employee Professional Development

PERSON OF THE WEEK: In the mortgage origination business, keeping employees motivated and engaged with their jobs is critical to a lender’s...

Mitigating Portfolio Risk and Increasing Operational Efficiency During Economic Volatility

BLOG VIEW: Navigating the current market environment is posing challenges for all industries. In the case of mortgage servicers, the focus must...

Slowing Technology Churn Begins with Understanding the Borrower Experience

PERSON OF THE WEEK: A mere 17% of consumers return to the same lender to originate or refinance their next mortgage, reports...

Building Relationship Currency: A Loan Officer’s Guide to Becoming a Mentor, Counselor and Strategist

BLOG VIEW: Fear and uncertainty - these are the buzzwords defining the mortgage industry and the world at large right now. As...

Camillo Melchiorre: COVID-19 Crisis is ‘Horrific Scenario’ for Mortgage Servicers

PERSON OF THE WEEK: The COVID-19 crisis and subsequent passage of the CARES Act has resulted in a deluge of mortgage forbearance...

Brad Sivert: Most iBuying Has ‘Completely Paused’ in Response to Pandemic

PERSON OF THE WEEK: Tavant is a high-tech engineering and thought leadership firm that develops digital lending technologies.The...

Brian Lynch: Amidst Refinancing Boom and Reduced Interest Rates, Institutions Use Financial Data to...

PERSON OF THE WEEK: Brian Lynch is the president of Irvine, Calif-based Advantage Systems, a provider of accounting and financial management tools...

Repeat Buyers Forecast to Drive Larger Share of Market Once COVID-19 Crisis Abates

BLOG VIEW: The effects of COVID-19 have touched virtually every area of life, and all eyes have been fixed on the economy...

Robert Tyler-Cook: Three Things to Consider When Hiring Branch Managers

PERSON OF THE WEEK: What qualities should mortgage lenders look for when hiring branch managers?To find out, MortgageOrb...

Keith Guenther: Reflecting on 30 Years in the Mortgage Industry

PERSON OF THE WEEK: Keith Guenther, founder and CEO for Lake Forest, Calif.-based USRES and its wholly owned subsidiary, RES.NET, has been...

Tim Von Kaenel: Listen to LOs when Selecting Mortgage Origination Platform

PERSON OF THE WEEK: Today’s digital loan origination systems and point-of-sale solutions have revolutionized how consumers apply for mortgages.

Dave Worrall: 2019 Was Supposed to Be Quiet

PERSON OF THE WEEK: Dave Worrall is president of subservicer LoanCare, a ServiceLink company. In this role, Dave oversees the overall operations...

Sara Nakae: Mortgage Lenders Must Shift to Meet Borrower Demands

PERSON OF THE WEEK: Whether they are buying a product or a service, consumers today expect the process to be seamless and,...

Jennifer Henry: Have a ‘True North’ to Work Toward

PERSON OF THE WEEK: Jennifer Henry is vice president and vertical marketing leader for mortgage and housing services at Equifax. An industry...

Ken Harrison: Mortgage Companies Need Strong Disaster Response Playbooks

PERSON OF THE WEEK: It’s well known that natural disasters can wreak havoc on mortgage servicing operations. And considering the increase in...

2020 Vision: What Can Mortgage Lenders Expect in the New Year?

BLOG VIEW: This past year was a great one for consumers looking to refinance or buy a home. The Fed cut rates...

Bill Colby: Third-Party Integrations Now Critical For Real Estate Services Firms

PERSON OF THE WEEK: Bill Colby is product development manager for RES.NET, a wholly-owned subsidiary of U.S. Real Estate Services (USRES) that provides...

Jennifer Cagle: Mortgage Lenders Must Prepare For Upcoming URLA Changes

PERSON OF THE WEEK: Although government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac have postponed the deadline for mandatory use of the...

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