Thursday, January 28, 2021
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Carlos Martinez: How the Mortgage Industry Can Better Serve the Hispanic Community

PERSON OF THE WEEK: How can the mortgage industry better serve the Hispanic community? There’s actually several answers to this question - and in some...

What Does ‘Innovation’ Mean to the Mortgage Industry?

BLOG VIEW: Innovation is a powerful word. In the mortgage industry, if vendors don’t espouse it, they often can’t get past the initial RFP. Aside...

Ryan Wood: CFPB Seeks to Provide ‘Clear Rules of the Road’ with Revisions to...

PERSON OF THE WEEK: The CPFB recently published new rules concerning the Fair Debt Collection Practices Act (FDCPA) - the first in more than...

Working Relationships: From Workplace Friction to Seamless Collaboration

BLOG VIEW: Mutually-beneficial working relationships can bolster a company's overall success, affecting everything from productivity to employee retention. However, like all relationships, great workplace...

Chetan Patel: Navigating the Coming Loss Mitigation Wave

PERSON OF THE WEEK: As the first rounds of forbearance periods come to an end, servicers will be met with rising numbers of borrowers...

For Mortgage Servicers, COVID-19 Crisis Has Made Investor Reporting Even More Complex

BLOG VIEW: 2020 was a year of profound changes for everyone, mortgage professionals included. Many borrowers and mortgage servicers have felt the impact of...

Rick Holcomb: How the Pandemic Has Affected Client Engagement

PERSON OF THE WEEK: The COVID-19 crisis has brought about significant change in the way that mortgage servicers operate - not just in terms...

Rida Sharaf: The Pandemic Has Resulted in a More Cooperative Culture in Mortgage

PERSON OF THE WEEK: The mortgage industry is cyclical in nature - typically rising and falling with seasonal and economic patterns. But in 2020,...

Mark Revard: Mortgage Industry Has Shown Resilience Through Pandemic

PERSON OF THE WEEK: The COVID-19 crisis has created numerous obstacles for the mortgage industry during the past 10 months but that hasn’t stopped...

Tom Ciulla: Why Strategic Alliances Have Greater Importance in Today’s Mortgage Market

PERSON OF THE WEEK: In order for mortgage companies to thrive in today’s market, they must be highly selective in terms of the strategic...

Is it Better to Work in One Channel or for a Multichannel Company?

BLOG VIEW: No matter what you do in the mortgage industry, chances are you can do it for a multichannel company or a single...

Uday Devalla: Mortgage Servicers Can Boost Retention, Engagement with Technology

PERSON OF THE WEEK: Mortgage lenders have made great strides in automating the origination process and delivering a smooth and intuitive customer experience for...

NMLS Annual Renewal Period Ends December 31

BLOG VIEW: In order to continue operating in 2021, mortgage companies, money services businesses, and debt and consumer finances companies must renew their license...

This Thanksgiving, the Mortgage Industry Has a Lot to Be Thankful For

BLOG VIEW: Thanksgiving 2020 is going to be different from other years. Some of us may not be able to celebrate it with our...

Fred Gooch: Key Considerations When Deploying E-Closing Technology

PERSON OF THE WEEK: The pandemic has accelerated mortgage lenders’ adoption of digital e-closing solutions. In addition to the need to conduct business with...

Navigating the Risk of Onboarding New Loans During a Global Pandemic

BLOG VIEW: The year began with what seemed to be a lot of promise and favorable outlook. However, after the first couple of months...

Tedd Smith: COVID-19 Crisis Has Accelerated Adoption of Digital Mortgage Technologies

PERSON OF THE WEEK: Ask any residential mortgage lender, and chances are they will tell you that the COVID-19 crisis was a watershed moment...

Focus on Core Values, Not Culture, for Successful Hiring

BLOG VIEW: Every organization has a culture. We all integrate some component of that culture into the interview and hiring process. We focus on...

Tanya Brennan: Tips For Hiring Top Mortgage Talent During the Pandemic

PERSON OF THE WEEK: The COVID-19 crisis has presented many challenges for mortgage lenders and servicers alike - but one of the biggest problems...

How Client References Fuel Sales Growth

BLOG VIEW: One of the most powerful ways a company can fuel its sales is to have its clients sell on its behalf. That doesn’t...

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