Thursday, December 3, 2020
Home From The Orb Person Of The Week

Person Of The Week

Uday Devalla: Mortgage Servicers Can Boost Retention, Engagement with Technology

PERSON OF THE WEEK: Mortgage lenders have made great strides in automating the origination process and delivering a smooth and intuitive customer...

Fred Gooch: Key Considerations When Deploying E-Closing Technology

PERSON OF THE WEEK: The pandemic has accelerated mortgage lenders’ adoption of digital e-closing solutions. In addition to the need to conduct...

Tedd Smith: COVID-19 Crisis Has Accelerated Adoption of Digital Mortgage Technologies

PERSON OF THE WEEK: Ask any residential mortgage lender, and chances are they will tell you that the COVID-19 crisis was a...

Tanya Brennan: Tips For Hiring Top Mortgage Talent During the Pandemic

PERSON OF THE WEEK: The COVID-19 crisis has presented many challenges for mortgage lenders and servicers alike - but one of the...

Steve Richman: Tips For Creating Engaging Video Content for Social Media

PERSON OF THE WEEK: How can mortgage lenders create engaging video content for social media?To find out, MortgageOrb...

Matt Wood: Lenders Must Be ‘in Concert with the Consumer at the Moment of...

PERSON OF THE WEEK: Mortgage lenders have now fully realized that the transition to an all-digital mortgage process is critical to their...

Carissa Robb: Complexity of Borrower Relief Options is Set to Increase

PERSON OF THE WEEK: Millions of borrowers in the U.S. have received COVID-19 related payment extensions, deferrals or forbearances. Back offices are...

Jane Mason: Mortgage Servicers Need Automation to Manage Impact of COVID-19 Crisis

PERSON OF THE WEEK: The share of mortgages in COVID-19-related forbearance plans continued to fall this past week, decreasing one basis point...

Tanja Cleve: COVID-19 Crisis Has Resulted in ‘Perfect Storm’ for Mortgage Industry

PERSON OF THE WEEK: How is the impact of COVID-19 crisis on the mortgage industry different when compared with the economic crisis...

Daniel Crooke: APIs Play Vital Role in Mortgage Software Ecosystem

PERSON OF THE WEEK: Application programming interfaces (APIs) are software-to-software interfaces that enable applications to easily communicate back and forth without the...

Harry Gardner: RON Has Evolved From a ‘Nice-to-Have’ to ‘Must-Have’ Technology

For decades the mortgage industry has moving toward the day when the entire mortgage process is completely digital - that is to...

Jim McDonald: Lenders Must Focus on the Customer Experience

PERSON OF THE WEEK: With purchase volume expected to increase in the second half, mortgage lenders must stay focused on improving the...

Dan Sogorka: Servicers Must Balance Human Touch with Self-Service Options

PERSON OF THE WEEK: Although the share of mortgages in COVID-19-related mortgage forbearance plans has been gradually decreasing in recent weeks, there...

Elisha Werner: How Servicers Can Manage the Increase in Call Center Volume

PERSON OF THE WEEK: With more than 4 million homeowners now in COVID-19 forbearance plans and delinquencies on the rise, mortgage servicer...

Elly Leonida: Mortgage Servicers Must Stay Prepared For Rising Flood Risk

PERSON OF THE WEEK: The risk of flooding continues to rise for U.S. residential properties - with 2019 being one of the...

Listy Limon: Diversity a Key Component of Success in the Mortgage Market

PERSON OF THE WEEK: The glass ceiling has been shattered and women now make up a significant - and growing - share...

Garrett Mays: For AMCs, Constant Change is the Biggest Challenge

PERSON OF THE WEEK: Appraisal management companies face a slew of operational challenges - keeping up with ever-changing laws and regulations on...

Noerena Limón: Hispanic Housing Market Poised to Pick Up Where it Left Off

PERSON OF THE WEEK: Prior to the COVID-19 crisis, the Hispanic housing market was seeing significant year-over-year growth. According to the National...

Joe Welu: Communication with Customers All the More Critical During COVID-19 Crisis

PERSON OF THE WEEK: The COVID-19 crisis has resulted in a watershed moment for the mortgage industry in which providing a completely...

Susan Sullivan: How to Keep Remote Workers Engaged

PERSON OF THE WEEK: The COVID-19 crisis has put a serious damper on the mortgage market but recent reports show that a...

Social

403FansLike
6,154FollowersFollow