Talk’uments, a digital language and limited English proficiency (LEP) technology provider, is now integrated with nCino’s Mortgage Suite, an end-to-end digital mortgage solution, thus enabling mortgage lenders using nCino to offer their LEP loan applicants additional transactional clarity during the mortgage application process.
This is Talk’uments’ first integration into a POS solution in the financial services industry.
A Savanta Research study found that only one in five homebuyers understand all the documents they are required to sign at closing and the Consumer Financial Protection Bureau estimates that more than 26 million people in the U.S. have limited proficiency of English.
By deploying Talk’uments functionality, users of nCino will now be able to make use of critical mortgage resources and educational materials in multiple languages including Spanish, Vietnamese, Korean, Mandarin, among others.
“At nCino, we want to make it better and easier for borrowers and lenders to work together,” says Ben Miller, executive vice president of U.S. mortgage for nCino, in a release. “We are proud to continue pioneering transformation in the financial services industry with the addition of Talk’uments to our mortgage solution, using multilanguage tools to help our customers and their applicants understand, access and trust the process and overcome a key challenge in buying a home.”