WEOKIE Federal Credit Union, which serves members in the greater Oklahoma City area, has signed a contract to implement the Empower loan origination system from Black Knight Inc.
The credit union will also leverage Black Knight’s integrated suite of digital origination solutions to help automate workflows and cut costs while supporting growth in the credit union’s retail and home equity lending channels.
“We chose Empower to enhance our retail and home equity lending operations because the platform automates laborious manual workflows, freeing up our loan officers to concentrate on our members,” says Jerrad Hacker, WEOKIE Federal Credit Union’s vice president of mortgage. “With the added benefits of cost savings and the reliability of a single technology provider, Empower satisfied all our needs and will facilitate our growth.”
Black Knight says Empower features “lights-out processing,” which streamlines repetitive processing tasks based on the lender’s configurations without the need for human intervention. The technology actively monitors the system for any data changes and triggers a separate work item when an exception has occurred to alert the user that additional reviews are needed. Team members can increase loan production by focusing only on the items that need attention.
“Black Knight is thrilled to help WEOKIE take its retail and home equity operations to the next level, support the credit union’s growth and help elevate its exceptional member service,” says Rich Gagliano, president, Black Knight Origination Technologies. “By leveraging the Empower LOS and its integration with Black Knight’s digital ecosystem, WEOKIE can take full advantage of the efficiencies and savings that a streamlined lending process offers.”