United Wholesale Mortgage (UWM) is bringing its servicing in-house and has signed a long-term agreement to license ICE Mortgage Technology’s MSP loan servicing system.
Selecting MSP will allow UWM to bring its servicing operations in-house with a modern, comprehensive solution that streamlines the entire servicing process, ICE says in a release.
Operating exclusively through the wholesale channel, UWM’s shift to in-house servicing will enable it to curate a homeowner experience that yields increased recapture and referral business for its mortgage broker network.
UWM selected MSP for the system’s powerful features, scalability and capacity to support outstanding customer service that fosters borrower retention, and the fact that ICE is an independent, neutral and proven technology provider.
“ICE Mortgage Technology is exclusively dedicated to serving businesses that power the housing finance economy,” says Tim Bowler, president of ICE Mortgage Technology, in a release. “Our solutions simplify every stage of the loan lifecycle to promote a smoother, more efficient and more cost-effective mortgage experience for everyone involved. As a neutral provider of third-party software, lenders and servicers can rest assured that we will always be in their corner, helping them support the American dream of homeownership and working to make them successful every day.”
