Heidi Roberts has been promoted to vice president of information services at Waterstone Mortgage.
Roberts has more than 18 years of experience in the mortgage industry. She has been with Waterstone Mortgage since May 2013. Since then, she has been instrumental in the development and support of the company’s web applications, technical training initiatives, and software development.
Having previously worked for Mortgage Guaranty Insurance Corporation (MGIC), Roberts has extensive mortgage industry experience, as well as an in-depth understanding of current opportunities and challenges within the market.
In her new role, Roberts will be responsible for software engineering, Encompass loan origination software development projects, business intelligence, website development and support, and marketing/CRM systems support.
She will also play a key role in supporting Waterstone Mortgage’s journey to the digital mortgage.
Roberts will work out of the company’s corporate office in Pewaukee, Wisc.
Waterstone Mortgage reports that it surpassed $2.6 billion in loan origination volume 2018.