Carlos Martinez: How the Mortgage Industry Can Better Serve the Hispanic Community
PERSON OF THE WEEK: How can the mortgage industry better serve the Hispanic community?
There’s actually several answers to this question - and in some...
What Does ‘Innovation’ Mean to the Mortgage Industry?
BLOG VIEW: Innovation is a powerful word. In the mortgage industry, if vendors don’t espouse it, they often can’t get past the initial RFP.
Aside...
Ryan Wood: CFPB Seeks to Provide ‘Clear Rules of the Road’ with Revisions to...
PERSON OF THE WEEK: The CPFB recently published new rules concerning the Fair Debt Collection Practices Act (FDCPA) - the first in more than...
Working Relationships: From Workplace Friction to Seamless Collaboration
BLOG VIEW: Mutually-beneficial working relationships can bolster a company's overall success, affecting everything from productivity to employee retention. However, like all relationships, great workplace...
Chetan Patel: Navigating the Coming Loss Mitigation Wave
PERSON OF THE WEEK: As the first rounds of forbearance periods come to an end, servicers will be met with rising numbers of borrowers...
For Mortgage Servicers, COVID-19 Crisis Has Made Investor Reporting Even More Complex
BLOG VIEW: 2020 was a year of profound changes for everyone, mortgage professionals included. Many borrowers and mortgage servicers have felt the impact of...
Rick Holcomb: How the Pandemic Has Affected Client Engagement
PERSON OF THE WEEK: The COVID-19 crisis has brought about significant change in the way that mortgage servicers operate - not just in terms...
Rida Sharaf: The Pandemic Has Resulted in a More Cooperative Culture in Mortgage
PERSON OF THE WEEK: The mortgage industry is cyclical in nature - typically rising and falling with seasonal and economic patterns. But in 2020,...
Mark Revard: Mortgage Industry Has Shown Resilience Through Pandemic
PERSON OF THE WEEK: The COVID-19 crisis has created numerous obstacles for the mortgage industry during the past 10 months but that hasn’t stopped...
Tom Ciulla: Why Strategic Alliances Have Greater Importance in Today’s Mortgage Market
PERSON OF THE WEEK: In order for mortgage companies to thrive in today’s market, they must be highly selective in terms of the strategic...
Is it Better to Work in One Channel or for a Multichannel Company?
BLOG VIEW: No matter what you do in the mortgage industry, chances are you can do it for a multichannel company or a single...
Uday Devalla: Mortgage Servicers Can Boost Retention, Engagement with Technology
PERSON OF THE WEEK: Mortgage lenders have made great strides in automating the origination process and delivering a smooth and intuitive customer experience for...
NMLS Annual Renewal Period Ends December 31
BLOG VIEW: In order to continue operating in 2021, mortgage companies, money services businesses, and debt and consumer finances companies must renew their license...
This Thanksgiving, the Mortgage Industry Has a Lot to Be Thankful For
BLOG VIEW: Thanksgiving 2020 is going to be different from other years. Some of us may not be able to celebrate it with our...
Fred Gooch: Key Considerations When Deploying E-Closing Technology
PERSON OF THE WEEK: The pandemic has accelerated mortgage lenders’ adoption of digital e-closing solutions. In addition to the need to conduct business with...
Navigating the Risk of Onboarding New Loans During a Global Pandemic
BLOG VIEW: The year began with what seemed to be a lot of promise and favorable outlook. However, after the first couple of months...
Tedd Smith: COVID-19 Crisis Has Accelerated Adoption of Digital Mortgage Technologies
PERSON OF THE WEEK: Ask any residential mortgage lender, and chances are they will tell you that the COVID-19 crisis was a watershed moment...
Focus on Core Values, Not Culture, for Successful Hiring
BLOG VIEW: Every organization has a culture. We all integrate some component of that culture into the interview and hiring process. We focus on...
Tanya Brennan: Tips For Hiring Top Mortgage Talent During the Pandemic
PERSON OF THE WEEK: The COVID-19 crisis has presented many challenges for mortgage lenders and servicers alike - but one of the biggest problems...
How Client References Fuel Sales Growth
BLOG VIEW: One of the most powerful ways a company can fuel its sales is to have its clients sell on its behalf.
That doesn’t...