Jennifer Cagle: COVID-19 Crisis Advanced Mortgage Industry Adoption of Tech by 10 Years
PERSON OF THE WEEK: The COVID-19 pandemic has impacted many aspects of the real estate and mortgage industries. Fortunately, some of its effects have...
When it Comes to Mortgage Fraud, Lenders Must Stay Vigilant
BLOG VIEW: Mortgage fraud is a huge problem for financial institutions. In the second quarter of 2020 alone, it’s estimated that one out of...
Josh Lehr: Retail Lending vs. Direct: Leveraging Multiple Channels to Create Customers for Life
PERSON OF THE WEEK: Mortgage lenders have made great strides in delivering a seamless all-digital mortgage experience. Lender adoption of technology to facilitate a...
Fred Gooch: A Nationwide RON Law Would Help Reduce Confusion
PERSON OF THE WEEK: Mortgage lenders would be wise to keep a close eye on the passage of the SECURE Notarization Act of 2021,...
Top Six Misconceptions About Machine Learning
BLOG VIEW: Machine learning grew in popularity in the late 2000’s, when Google and others demonstrated the importance of data and how machine learning...
Seven Skills Needed to Move into Operations Leadership
BLOG VIEW: Loan processors, funders, closers, and other mortgage professionals who want to move into leadership often believe the skills that make them successful...
Greer Allgood: QM 2.0 is the Next Regulatory Hurdle For Mortgage Lenders
PERSON OF THE WEEK: The mortgage industry is on a never-ending quest to achieve the perfect borrower experience. Today, that means lenders must be...
Gizem Lanphar: The Big Tech Giants Have ‘Paved the Way’ to Current Borrower Expectations
The shift to an all-digital, online and “contactless” mortgage process - propelled by the pandemic - has forever altered borrowers’ expectations.
While there will always...
Peculiar Things About Mortgage Compliance That Title Agents Must Know
BLOG VIEW: Mortgage title issues can prove to be a significant cost to a lender and/or servicer irrespective of whether the loan is insured.
Lenders...
Matt Young: How COVID-19 Impacted Field Sales
PERSON OF THE WEEK: The last year and a half has been a challenge for many workers in the mortgage industry. Across the board,...
Madhavi Sabnis: Today’s AI-Driven Mortgage Platforms Require Employee Training
PERSON OF THE WEEK: Artificial intelligence and machine learning hold great promise for delivering a completely seamless, all-digital mortgage experience. In fact, today’s top...
How Can Mortgage Lenders Cultivate Top Talent?
BLOG VIEW: The mortgage industry, like other industries, is searching for new ways to attract and retain fresh talent. The challenge is finding qualified...
Louis Zitting: Understanding What Today’s Borrowers are Thinking
PERSON OF THE WEEK: With borrower protections set to end in the months ahead, mortgage servicers continue to brace for a potential wave of...
Jay Arneja: How Lenders Can Accelerate Their E-Mortgage Strategies
PERSON OF THE WEEK: Traditional closing practices and paper-based post-closing workflows are fast becoming relics of a bygone era. Lenders that fail to embrace...
Omar Jordan: Home Equity Lending Set to Surge as Homeowners Mostly Stay Put
PERSON OF THE WEEK: Due to rapidly rising home prices, homeowners have amassed considerable home equity during the past year. And they are increasingly...
Melissa Kozicki: Collaborating on Future Mortgage Technology
PERSON OF THE WEEK: Since October 2020, the Consumer Financial Protection Bureau (CFPB) has been engaging the mortgage industry through a number of “tech...
Greg Richardson: Non-Agency Mortgage Market Set For a Comeback
PERSON OF THE WEEK: The COVID-19 crisis put a halt on the non-agency mortgage market in 2020, but issuance of non-agency residential mortgage securitizations...
Paul Gigliotti: Mortgage Industry Needs to Get More Diversity Into Recruiting Pipelines
PERSON OF THE WEEK: Mortgage lenders and servicers have made great strides during the past 10 years or so in terms of fostering diversity,...
Eleventh Circuit Decision in Hunstein Places Debt Collection Business Models at Risk
BLOG VIEW: On April 21, 2021, the U.S. Court of Appeals for the Eleventh Circuit issued an opinion in Hunstein vs. Preferred Collection and...
Abhinav Asthana: The Pandemic Has Reshaped Homeownership, and Mortgage Lenders Must Adjust
PERSON OF THE WEEK: The pandemic has reshaped the housing market. Millennials who are financially positioned to buy a home are desperately searching among...