U.S. Mortgage Corp. is now using LenderLogix LiteSpeed point-of sale system, which is designed to work with the Encompass loan origination system.
The lender decided to replace its legacy point-of-sale system with LiteSpeed to automate its mortgage process and provide its borrowers a digital-first borrower experience.
“Once we saw the functionality of LiteSpeed, we couldn’t look at our borrower journey the same. Any way we can eliminate borrower friction is a win for us,” says Scott Milner, president of U.S. Mortgage Corporation, in a release. “We needed a system that wasn’t just a digital loan application but something that could keep our borrowers engaged from pre-approval through closing. LiteSpeed allowed us to reimagine how we request conditions from borrowers and given its strong alignment with our LOS, we’re driving efficiencies through our entire process.”
LiteSpeed’s integration with Encompass by ICE Mortgage Technology enhances U.S. Mortgage’s loan application process by guiding borrowers through a sleek, mobile-friendly digital application where upon completion, borrowers instantly receive a personalized needs list, a secure document upload link and additional resources from their chosen loan originator. The needs list is then updated from Encompass as the loan progresses, making it a consistent experience for borrowers as underwriting conditions are collected and the loan is cleared to close.
“Every LenderLogix solution was created with the objective of streamlining the mortgage process and simultaneously enhancing the borrower experience,” says Patrick O’Brien, co-founder and CEO for LenderLogix. “It’s increasingly difficult for lenders to stand out in a sea of their peers, which is why we place such an emphasis on creating an automated digital borrower experience. Our products create personalized digital experiences for borrowers, while also shaving valuable minutes off each transaction for loan officers.”
Photo: John Schnobrich