Sara Nakae: Mortgage Lenders Must Shift to Meet Borrower Demands
PERSON OF THE WEEK: Whether they are buying a product or a service, consumers today expect the process to be seamless and, when appropriate,...
Jennifer Henry: Have a ‘True North’ to Work Toward
PERSON OF THE WEEK: Jennifer Henry is vice president and vertical marketing leader for mortgage and housing services at Equifax. An industry veteran, she...
Ken Harrison: Mortgage Companies Need Strong Disaster Response Playbooks
PERSON OF THE WEEK: It’s well known that natural disasters can wreak havoc on mortgage servicing operations. And considering the increase in hurricanes, wildfires...
2020 Vision: What Can Mortgage Lenders Expect in the New Year?
BLOG VIEW: This past year was a great one for consumers looking to refinance or buy a home. The Fed cut rates three times...
Bill Colby: Third-Party Integrations Now Critical For Real Estate Services Firms
PERSON OF THE WEEK: Bill Colby is product development manager for RES.NET, a wholly-owned subsidiary of U.S. Real Estate Services (USRES) that provides a variety...
Jennifer Cagle: Mortgage Lenders Must Prepare For Upcoming URLA Changes
PERSON OF THE WEEK: Although government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac have postponed the deadline for mandatory use of the redesigned Uniform...
Saying Goodbye to the Month-End Close and Hello to Real-Time Data
BLOG VIEW: Picture this: It’s a typical Tuesday and you head to the grocery store to buy a few things on your list. When...
Lawson Hardwick: How Mortgage Lenders Can Attract and Retain Top Talent
PERSON OF THE WEEK: In this current job market, it’s getting harder for mortgage lenders to find high-quality workers with experience in the industry....
Joe Ludlow: Wider Access to Financial Data is Key For Mortgage Operations
PERSON OF THE WEEK: Traditionally, mortgage lending companies have restricted access to sensitive financial data to a select few high-level executives (in particular the...
Knowing the Company Why: The Key to Understanding
BLOG VIEW: Have you ever wondered why your company exists? We all work for a company where we know what we provide, how we...
Matt Johnner: Technology Also a Game Changer For Commercial Mortgage
PERSON OF THE WEEK: Technology has been revolutionizing the residential mortgage segment for many years now, as residential lenders continue to adopt Web-based solutions...
Ben Miller: User Adoption is the Key to Mortgage Software ROI
PERSON OF THE WEEK: How do mortgage lenders know they are getting the promised - or at least anticipated - return on investment (ROI)...
Mortgage Lenders Must Embrace the New ‘Data Economy’
BLOG VIEW: The most significant legacy of the 2008 recession and economic crisis for mortgage lenders is not the advent of the Consumer Financial...
Tedd Smith: How Going All-Digital Can Help Lenders Boost HELOC Volume
PERSON OF THE WEEK: Home equity loans are becoming an increasingly profitable source of business for mortgage lenders. By the end of last year,...
Pete Butler: The Lesser Known Benefits of Working with the Right BPO Partner
PERSON OF THE WEEK: Outsourcing is nothing new to the mortgage industry, but as the business landscape changes for originators and servicers, so, too,...
Addressing the Impact of Process Risk in Commercial Mortgage
BLOG VIEW: Commercial mortgage lending represents a more than $2 trillion industry in the U.S. - and as the economy continues to improve, entrepreneurs...
The Value of In-House Servicing
BLOG VIEW: When evaluating whether to retain or outsource servicing, some mortgage lenders may assume they lack the resources to effectively manage the process...
Debbie Bianucci: Employee Engagement Starts with a Values-Driven Culture
PERSON OF THE WEEK: The mortgage lending business has many unique characteristics that drive how executives set strategy, plan and lead. These factors impact...
Diving In: What Lenders Need to Know about the Specified Pool Market
BLOG VIEW: Moving from best execution to mandatory represents a significant milestone in the evolution of a mortgage lender’s secondary marketing department, but the...
Technology’s Growing Role in Vendor Due Diligence
BLOG VIEW: One of the most arduous tasks facing any mortgage lender's vendor management team is due diligence. There is a lot of effort...