Friday, December 5, 2025

From The Orb

The Key to Borrower Happiness: Communication

BLOG VIEW: Poor communication is often an underlying cause of the mortgage borrower complaints that flow into the Consumer Financial Protection Bureau’s (CFPB) consumer...

Angela Hurst: Regulatory Unpredictability is Biggest Challenge Mortgage Servicers Face

PERSON OF THE WEEK: Angela Hurst is senior vice president of strategy and development for U.S. Real Estate Services (USRES), a provider of real...

Hans Rusli: Technology is the Key to Helping Mortgage Lenders Reduce Costs

PERSON OF THE WEEK: Hans Rusli is CEO for IndiSoft, a provider a compliance, vendor management and valuation software to the mortgage industry. MortgageOrb...

Marrying Compliance with Innovation

BLOG VIEW: In an ever-changing regulatory environment, it may seem that compliance serves as a hurdle to achieving innovation, or at least, that innovation...

Debora Aydelotte: Diversity, Data Security and Due Diligence Driving Change in Mortgage

PERSON OF THE WEEK: Debora Aydelotte is the chief operating officer of Credit Risk Solutions, a Computershare subsidiary. A mortgage industry leader with more...

David Colwell: ‘Modular’ Approach to LOS Development Brings Advantages For Lenders

PERSON OF THE WEEK: Flexibility, configurability and scalability continue to be key attributes of the software and systems that mortgage lenders rely on to...

Amy Brandt: The Technology For a True End-To-End E-Closing Exists Right Now

PERSON OF THE WEEK: The mortgage industry has been striving for an all-digital mortgage process for a number of years now, particularly on the...

Despite Regulatory Clarity, AML Errors Persist in Mortgage Lending

BLOG VIEW: The U.S. Department of the Treasury, through the Financial Crimes Enforcement Network (FinCEN), issued a final rule in February 2012 requiring nonbank...

Choosing the Right Valuation Option

BLOG VIEW: An appraisal is a necessary part of any real estate transaction. It is the process of developing an opinion of value on...

John Vong: TRID 2.0 Will Require Significant Revisions to Existing Software

PERSON OF THE WEEK: Despite the recent turmoil in the leadership ranks of the Consumer Financial Protection Bureau (CFPB) and the ongoing possibility of...

Mark Hughes: Growing Non-QM Market Bodes Well for Due Diligence Firms

PERSON OF THE WEEK: Mark Hughes is chief operating officer of New Diligence Advisors (NDA), a new national mortgage due diligence firm backed by...

Joe Langner: To Deliver a True All-Digital Mortgage, LOS Providers Must Re-Invent

PERSON OF THE WEEK: The loan origination system (LOS) is the central “workhorse” of any mortgage operation. It is the “system of record,” or...

Christina Hardin: Improve Vendor Management through Data-Driven Decisions

PERSON OF THE WEEK: Vendor management has become a strong focus for mortgage lenders in recent years, due mainly to new regulations from the...

Karl Dahlgren: Regulatory Training Requires Holistic Approach

PERSON OF THE WEEK: Karl Dahlgren is managing director of BAI, a nonprofit independent organization that helps financial services leaders make smart business decisions. The...

Make Way for Freddie Mac Changes to Investor Reporting

BLOG VIEW: In February 2017, Fannie Mae implemented a set of changes to investor reporting to satisfy new regulations set out by the Federal...

Jim Smith: Drones Will be of Increased Importance to Valuation Industry

PERSON OF THE WEEK: Jim Smith is president of Property Solutions, a division of the Computershare Group
 offering investors and residential lenders a suite...

Jeff Williams: APIs Key to Workflow Automation

PERSON OF THE WEEK: Jeff Williams is programmer/API team lead for Financial Industry Computer Systems Inc. (FICS), a provider of in-house mortgage loan origination,...

Nonbank Mortgage Servicers in Pennsylvania Face New Licensing, Bonding Requirements

BLOG VIEW: Nonbank mortgage loan servicers in Pennsylvania must meet new licensing requirements as of June 2018. Pennsylvania Senate Bill 751 was signed by Governor...

REO Rehab Offers New Opportunities For Mortgage Servicers

BLOG VIEW: In today’s market, investors are seeking progressive liquidation strategies for their REO assets to ensure they get the best possible return on...

Michael Kolbrener: POS Platforms are a Gateway to Improving the Mortgage Experience

PERSON OF THE WEEK: Michael Kolbrener is chief technology officer of PromonTech, the Denver-based technology arm of Promontory MortgagePath. This past October, the company...