Tedd Smith: Mortgage Lenders Can Be Confident in Technology ROI
PERSON OF THE WEEK: As the cost to originate loans continues to increase, mortgage lenders are struggling to turn a profit. According to the...
Jonathan Willen: Automation Now a Critical Aspect of Property Tax Services
PERSON OF THE WEEK: Property tax services remains an important outsourced function for the mortgage industry and, like all the other parts of the...
Tyler Sawyer: Lenders Must Data Model the ‘Most Likely Borrower’
PERSON OF THE WEEK: Automation of the mortgage application process has become increasingly sophisticated. Lenders today are almost universally deploying advanced online portals where...
Dori Daganhardt: Data Integrity One of the Mortgage Industry’s Biggest Challenges
PERSON OF THE WEEK: Technology continues to revolutionize the mortgage industry, from origination through servicing through secondary marketing, but along with this revolution has...
Brian Lynch: Lenders Must Also Focus on User Experience For Employees
PERSON OF THE WEEK: When it comes to the user experience, mortgage lenders and their software partners are almost entirely focused on the borrower...
Frederick Townes: Lenders Must Do More to Build Brand Loyalty
PERSON OF THE WEEK: How important is it for mortgage lenders to invest in mortgage technology, considering that the mortgage process, in a high...
Linda Aparo: Missing, Defective Lien Releases are an ‘Epidemic’
PERSON OF THE WEEK: Lien release has always been a problematic area for mortgage lenders and title companies. With alarming frequency, lien releases are...
Jeff Leinan: Wholesale Lenders Facing Intense Competition
PERSON OF THE WEEK: The wholesale mortgage market has always been competitive, but now that refinances are down and purchase loans represent about 70%...
Mason Whitehead: Mortgage Lenders Can’t Compete on Rates Alone
PERSON OF THE WEEK: As we’ve seen time and time again, mortgage rates can have a huge impact on home buyer sentiment. In general,...
Janina Woods: Most Servicers ‘Not Prepared’ For Spike in Defaults
PERSON OF THE WEEK: With delinquencies and foreclosures at pre-crisis lows, many mortgage servicers have - as would be expected - thinned out their...
Greg Holmes: Application Fraud Has Never Been More Difficult to Commit
PERSON OF THE WEEK: Automated asset and income verification services are proving to be a God-send for the mortgage industry. Not only do these...
Sherri Carr: Commercial Servicing Software Must be Flexible and Scalable
PERSON OF THE WEEK: From selecting the proper technology to meeting strict investor reporting requirements to deciding on payment options and more, commercial mortgage...
Denis Brosnan: Disaster Relief Strategies for Mortgage Servicers
PERSON OF THE WEEK: The hurricanes and wildfires of 2018 are stark reminders that U.S. residential properties are at increasing risk of natural disasters...
Tiffany Malm: REO Market Has Seen Significant Change Since Great Recession
PERSON OF THE WEEK: The housing finance industry has undergone a complete transformation since the financial crisis struck in 2008 and how REO properties...
Gena Roach: Mobile Optimized Websites Versus Mobile Apps
PERSON OF THE WEEK: To cut operating costs, stay competitive and deliver an outstanding borrower experience, it has become imperative for mortgage lenders to...
Jorge Ponce: Abundance of Data is ‘Catalyst For Change’ in Mortgage
PERSON OF THE WEEK: From lead generation to digital point-of-sale to appraisal to automated underwriting to digital closing, technology is completely changing the mortgage...
Rick Mount: Technology Cannot Replace Human Interaction in the Mortgage Process
PERSON OF THE WEEK: Technology, in particular automation, is completely changing the mortgage industry - in most ways for the better. But will the...
Steven Usserey: Compliance Technology is the ‘Guard at the Gate’
PERSON OF THE WEEK: Steven Usserey is vice president of regulatory compliance for IndiSoft, a provider of compliance software to the mortgage industry.
MortgageOrb recently...
Byron Marshall: ‘Customer Journey Mapping’ Delivers Deep Insights for Mortgage Companies
PERSON OF THE WEEK: As far as the mortgage lifecycle goes, 30 years is a long “journey,” but as many mortgage lenders are learning,...
Jon Dipre: Why SOC Compliance is Important For Mortgage Software Providers
PERSON OF THE WEEK: Most mortgage lenders and servicers are already familiar with SOC (Systems and Organization Control) reports and their value in vetting...